In commercial real estate, “normal business hours” rarely apply. We put that to the test on LinkedIn with one simple question: Would you rather get a work call at 6 a.m. or 9 p.m.?
The result was a perfect 50/50 split. Our own team’s answers were just as divided (though the early birds had a slight edge). The upside? No matter the hour, someone’s ready to answer, keep your deal moving, and make sure no opportunity slips away.
But that’s only part of what “always on” really means. It’s not about endless hours for the sake of it. It’s about being prepared, responsive, and fully engaged whenever your deal demands it.
So what does “always on” actually look like in practice? Here’s how to spot a deal team that truly works that way.
1. It’s About Mindset, Not Just Hours
A strong commercial real estate team isn’t just available, they’re actively thinking ahead. They anticipate obstacles before they show up, identify properties that fit your strategy, and keep your transaction moving without you having to chase them to get updates.
2. Communication That Keeps Deals Moving
One of the easiest ways to tell if a team is truly “always on” is by how they communicate. You should never be wondering where things stand. A responsive deal team will give you clear next steps, share timely insights, and make sure you have what you need to make decisions quickly.
3. They’re Tapped Into Market Intel
In a fast-moving market, access to accurate, up-to-date information is critical. The right team brings local knowledge, strong relationships, and data-driven insights so you can act with confidence, whether it’s a lease negotiation, property acquisition, or investment sale.
4. They Work Like an Extension of Your Business
An “always on” commercial real estate partner should feel like part of your internal team. They understand your goals, match your pace, and handle the legwork so you can focus on running your business.
How do I know if I have the right brokerage team?
When you’re choosing a commercial real estate partner, ask yourself:
- Do they bring you opportunities you didn’t know about?
- Are they quick to respond and clear in their answers?
- Do they have a process that keeps momentum from slipping?
- Do you feel like your goals are a priority for them?
If you’re answering “yes” to all of the above, then you’ve likely found the right fit. And if you’re not, it might be time to find a commercial real estate team that will deliver on those expectations; and our team would be happy to talk about how we can help.